Privacy Policy

Smart Beast Software (hereinafter referred to as the "Company") establishes the following privacy policy (hereinafter referred to as "this Policy") regarding the handling of users' personal information in the services provided on this smartphone application and website (hereinafter referred to as the "Service").

Article 1 (Personal Information)

"Personal information" refers to "personal information" as defined in the Act on the Protection of Personal Information, which is information relating to a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other descriptions contained therein, as well as information that can identify a specific individual from the information itself alone, such as voiceprint data (personal identification information).

Article 2 (Method of Collecting Personal Information)

The Company may ask for personal information such as name, date of birth, address, telephone number, and email address when a user registers for use. In addition, the Company may collect transaction records and payment information including the user's personal information made between the user and partners, etc., from the Company's partners (including information providers, advertisers, advertisement distribution destinations, etc.; hereinafter referred to as "Partners"). The Company may collect information such as IP addresses, device information, browser information, OS information, access dates and times, and browsing history (hereinafter referred to as "Information on Usage Status") for the purpose of providing and operating the Service, ensuring security, preventing unauthorized use, improving convenience, and analyzing and improving usage status. The Company may use Google Analytics provided by Google LLC for the purpose of analyzing and improving usage status. Google Analytics may collect information using mechanisms such as Cookies. For information collected by Google Analytics and its handling, please check Google's privacy policy.

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which the Company collects and uses personal information are as follows:

• To provide and operate the Company's services
• To respond to user inquiries (including verifying identity)
• To send emails regarding new features, update information, campaigns, etc., of the services the user is utilizing, as well as guidance on other services provided by the Company
• To contact the user as necessary, such as for maintenance and important notices
• To identify users who have violated the Terms of Service or users who attempt to use the services for fraudulent or unjust purposes, and to refuse their use
• To allow users to view, change, or delete their own registration information, and to view their usage status
• To bill users for usage fees in paid services
• Purposes incidental to the above usage purposes
• To ensure the security of the Service, prevent unauthorized access and use, and manage logs
• To understand and analyze the usage status of the Service and improve its quality (including cases where analysis tools such as Google Analytics are used)
• To acquire approximate location information based on IP addresses and utilize it to ensure security, prevent unauthorized use, improve convenience, etc

Article 4 (Handling of Data in AI Features)

To provide AI features, the Service utilizes proprietary AI models developed in-house and AI services provided by Google LLC. Data such as text (prompts) input by users when using AI features is processed on the Company's servers or Google LLC's servers to generate responses. The Company utilizes the input data solely for the purpose of generating responses and improving the quality of the Service (system debugging, error improvement, etc.) and will not use it for retraining (training) AI models. Furthermore, data processed via Google LLC's API is protected under their privacy policy and, in principle, is not used to train their AI models. Users shall be careful not to input their own or third parties' personal information or confidential information when using the AI features.

Article 5 (Change of Purpose of Use)

The Company shall change the purpose of use of personal information only when it is reasonably recognized that the new purpose is related to the purpose before the change. In the event of a change in the purpose of use, the Company shall notify users or announce on this website the purpose after the change, by the method prescribed by the Company.

Article 6 (Provision of Personal Information to Third Parties)

The Company will not provide personal information to a third party without obtaining the prior consent of the user, except in the following cases. However, this excludes cases permitted by the Act on the Protection of Personal Information or other laws and regulations:

• When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the consent of the person in question.
• When it is particularly necessary for the improvement of public health or the promotion of the sound growth of children, and it is difficult to obtain the consent of the person in question.
• When it is necessary to cooperate with a state organ, a local government, or a person entrusted by them in executing the affairs prescribed by laws and regulations, and obtaining the consent of the person in question is likely to impede the execution of said affairs.
• When the Company has notified or announced the following matters in advance and has submitted a notification to the Personal Information Protection Commission:
  • That the purpose of use includes provision to third parties.
  • The items of data to be provided to third parties.
  • The means or method of provision to third parties.
  • That the provision of personal information to third parties will be stopped at the request of the person in question.
  • The method of receiving the request of the person in question.

Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of said information shall not be considered a third party:

• When the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use.
• When personal information is provided accompanying the succession of business due to merger or other reasons.
• When personal information is to be used jointly with a specific person, and the person in question has been notified in advance, or the person in question has been placed in a state where they can easily know to that effect, the items of personal information to be jointly used, the scope of the joint users, the purpose of use of the users, and the name or title of the person responsible for the management of said personal information.

The Company may use Google Analytics to analyze and improve the usage status of the Service. In this case, information regarding the usage status is transmitted to Google LLC and handled based on their privacy policy.

Article 7 (Disclosure of Personal Information)

When requested by the person in question to disclose their personal information, the Company shall disclose it to the person without delay. However, if disclosure falls under any of the following, the Company may decide not to disclose all or part of it, and if it decides not to disclose it, it will notify the person to that effect without delay. Please note that a fee of 1,000 yen per case will be charged for the disclosure of personal information.

• If there is a risk of harming the life, body, property, or other rights and interests of the person in question or a third party.

• If there is a risk of causing a significant hindrance to the proper implementation of the Company's business.

• If it would otherwise violate laws and regulations.

Notwithstanding the provisions of the preceding paragraph, as a general rule, information other than personal information, such as history information and characteristic information, will not be disclosed.

Article 8 (Correction, Addition, or Deletion of Personal Information)If the user's personal information held by the Company is incorrect, the user may request the Company to correct, add, or delete the personal information (hereinafter referred to as "Correction, etc.") according to the procedures established by the Company. Users may delete their account (withdraw) from the designated settings screen within this app. Once account deletion is complete, the Company will promptly destroy or anonymize the user's personal information and in-app data so that the individual cannot be identified, in accordance with relevant laws, regulations, and internal rules. If the Company receives a request from a user as described in the preceding paragraph and determines that it is necessary to respond to the request, the Company shall perform the Correction, etc. of said personal information without delay. When the Company has performed Correction, etc. based on the provisions of the preceding paragraph, or has made a decision not to perform Correction, etc., it will notify the user of this without delay.

Article 9 (Suspension of Use of Personal Information, etc.)

If the person in question requests the suspension of use or deletion (hereinafter referred to as "Suspension of Use, etc.") of their personal information on the grounds that it is being handled beyond the scope of the purpose of use or that it was acquired by fraudulent means, the Company will conduct the necessary investigation without delay. If the Company determines that it is necessary to respond to the request based on the results of the investigation described in the preceding paragraph, it will perform the Suspension of Use, etc. of said personal information without delay. When the Company has performed Suspension of Use, etc. based on the provisions of the preceding paragraph, or has made a decision not to perform Suspension of Use, etc., it will notify the user of this without delay. Notwithstanding the preceding two paragraphs, in cases where Suspension of Use, etc. would require a large amount of expense, or where it is otherwise difficult to perform Suspension of Use, etc., and if an alternative measure necessary to protect the rights and interests of the user can be taken, this alternative measure shall be taken.

Article 10 (Changes to the Privacy Policy)

The contents of this Policy may be changed without notifying the users, except for laws and regulations or other matters specifically stipulated otherwise in this Policy. Unless otherwise specified by the Company, the changed Privacy Policy shall become effective from the time it is posted on this website.

Article 11 (Contact Information)

For inquiries regarding this Policy, please contact the following desk: Smart Beast Software Email Address: support@chronospark.jp